Have you ever found a customer with orders on their record that don’t make sense, or found their details have changed unexpectedly? Chances are you have been hit with the Order Form Identity problem.
Workaround Version 1
Use the code snippets below on your locked order form…
<h2>Not your details?<a
<h2>Click here to create an order for you.</a></h2>
jQuery( "#emailAddress" ).prop( 'disabled', true );
jQuery( "#firstName" ).prop( 'disabled', true );
jQuery( "#lastName" ).prop( 'disabled', true );
jQuery( "#phoneNumber" ).prop( 'disabled', true );
jQuery( "#company" ).prop( 'disabled', true );
That’s all there is to it. You just need to have a copy of the order form that doesn’t have this code and copy it’s URL into the bold part of the Product Information code above.
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